Please click on the "Knowledge Base" link on the top of the page for our full FAQs and Course Policies. It is also recommended that you search for your answer before submitting a new ticket.
If you don't find your answer there, you may submit a request by using the link above or by sending us an email at firstname.lastname@example.org and we'll get back to you as soon as possible.
SeekersGuidance Support Staff [#221] September 16, 2012 • Course FAQ
Students can currently register for a maximum of three courses per semester (does not include "Live courses"). To register for courses:
If you wish to add another course on your existing SeekersGuidance account, please have a look here.
SeekersGuidance Support Staff [#222] August 6, 2015 • Course FAQ
Students can withdraw from any course anytime during the term.
Please follow the steps below to withdraw from a course:
Another way to withdraw is to login and then go to your on your profile(by clicking on your name in blue link in the top right side of the page). Your profile should show the list of courses you are currently enrolled into. Click on the name of the course. The button below should now say "Unenrol me from <course name>". Click on that and confirm to withdraw from that course.
SeekersGuidance Support Staff [#221] September 12, 2012 • Course FAQ
At SeekersGuidance, most of the course materials are pre-recorded in download-able audio format with 12 lessons per term. Each lesson is about 1-2 hours long. Once the semester begins, students will get access to all lesson material for most courses. They may download them and study at their own pace whenever and wherever they want.
Most courses have recommended quizzes after each lesson. These quizzes test the students’ understanding of the lesson just completed. It is highly recommended that students attempt these quizzes for their benefit but it is not a requirement.
Live Sessions and Attendance
Generally, there are only 3 live sessions per term except for the Qur'anic Recitation & Qur'an Memorization courses that will have a live session every week. Attendance of these live sessions for general courses is not necessary but is highly recommended since students can get their questions answered live from their instructors and benefit from detailed explanations not available in the pre-recorded audio sessions. Attendance in Qur'anic Recitation & Qur'an Memorization courses' live sessions however, is a requirement to pass the course.
Timings and dates for live sessions will be available on the top of the main course page(after logging in) once they are confirmed. The live sessions for general courses are recorded and can be viewed later by people who may have missed them.
SeekersGuidance courses also consist of SeekersForum where students can ask relevant questions to their instructors.
This video briefly explains how SG courses work.
Support Staff [#201] May 9, 2012 • Course FAQ
Immediately after you complete your registration, you will receive an email confirming your registration. Please keep this email safely in case you need to contact our Help Desk with further questions about your registration.
If this is your first time taking a course with SeekersGuidance, you will also receive a separate email with your username and password to login to the course page and access your course materials. If you are a returning student, you will NOT receive this email with your login credentials. If you have forgotten your password, you can reset it by clicking here. Please ONLY enter either your username or email address used to register, not both.
After logging in, the new courses you signed up for will appear in your existing account under the heading 'Upcoming Courses'. You will not be able to access those courses until the start of the new term. Please see our Academic Calendar for details.
For more information on how SeekersGuidance courses work, please click here.